Terms of Service

Last updated: 17/08/2025

Welcome to LH Enhancers. By accessing or using our website, booking a consultation, or purchasing products, you agree to be bound by these Terms of Service. Please read them carefully.

1. Eligibility

You must be at least 18 years old to make a purchase or book a consultation through our website.

2. Consultations

Consultations (in-person or online) are subject to availability and require payment at the time of booking.

Fees are non-refundable but may, in certain cases, be transferred to a new appointment slot.

3. Products

All hair enhancers are bespoke and customised to each individual. As such, they may vary in colour, texture, and style from photos shown on the website.

It is the customer’s responsibility to follow all aftercare advice to maintain the product’s condition and lifespan.

4. Roadshows & Events

Roadshow bookings are limited and must be reserved in advance.

LH Enhancers reserves the right to reschedule or cancel events if necessary. Customers will be notified promptly.

5. Payment

All payments must be made at the time of booking or purchase. We accept major debit/credit cards.

6. Intellectual Property

All content on this website, including images, logos, copy, and product designs, are the property of LH Enhancers and may not be used without permission.

7. Limitation of Liability

LH Enhancers is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. Governing Law

These Terms of Service are governed by the laws of Ireland and the United Kingdom.

Privacy Policy

Last updated: 17/08/2025

At LH Enhancers, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We may collect:

- Personal details (name, email, phone number, address) when you book a consultation or place an order.

- Payment details processed securely via third-party payment providers.

- Browsing activity via cookies and analytics.

2. How We Use Your Information

We use your information to:

- Process bookings and orders

- Communicate with you about products, services, and events

- Improve our website and customer experience

3. Sharing Your Information

We do not sell or rent your personal information. We may share data only with trusted third-party providers (e.g., payment processors, booking systems) to fulfil services.

4. Data Security

We use reasonable measures to protect your personal data, but no method of transmission online is 100% secure.

5. Your Rights

You may request access, correction, or deletion of your personal information at any time by contacting us at [email protected]

6. Cookies

Our site uses cookies to improve user experience. You may disable cookies in your browser settings, but this may affect site functionality.

7. GDPR Compliance

- We comply with the General Data Protection Regulation (EU GDPR) and the UK GDPR.

- You have the right to request a copy of the personal data we hold about you.

- You may request that we correct, update, or delete your data at any time.

- You may also object to certain processing of your data or request that we restrict its use.

If you are based in the EU or UK and believe your data has not been handled in accordance with the law, you have the right to lodge a complaint with your local data protection authority.

8. Governing Law

This Privacy Policy is governed by the laws of Ireland and the United Kingdom.

9. Contact Us

For privacy-related questions, please contact us at: [email protected]

Refund Policy

Last updated: 17/08/2025

Returns & Refunds

Refunds are only issued for eligible returns that have been inspected and approved.

Once we receive and inspect your return, we will notify you whether the refund has been approved.

Approved Refunds

If approved, your refund will be processed to your original payment method within 10 business days.

Please note that it can take additional time for your bank or credit card provider to post the refund.

If You Haven’t Received Your Refund

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at [email protected].

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